Support

Last updated 2026-11-08

Draft. This text has not yet been reviewed and some details are still to be filled in.

Email [not set]. We reply within two working days, usually sooner.

Before you write, try these

I forgot my password: on the sign-in page press Forgot password? and open the link we email you.
My Garmin or another device will not sync: open Account, Connections, disconnect and connect again.
I want to import my old data: Account, Data imports (FIT, TCX, GPX, CSV, WHOOP, Apple Health zip).
I want to change or cancel my plan: Account, My plan.
I want to download or delete my data: Account, My account. See also Delete your account.

To report a problem use the Feedback box in the app: tell us what you did, what you expected and what happened, and the type of phone.

[not set], enskild firma, organisation number [not set], [not set].

Coach gives training suggestions, not medical advice. In an emergency call your local emergency number.